"As customers, we always felt informed and happy to have entrusted this work to professionals with a passion for excellence"
One of the many benefits of working with a fully bespoke manufacturer like David Salisbury is our ability to create designs that work perfectly in harmony with your existing home.
This replacement conservatory for an Edwardian property in Bath was no exception and precisely the type of project for which we derive an enormous amount of pride and satisfaction: particularly when we help transform our customers’ homes and exceed their expectations. Furthermore, when the customer is prompted to write such a comprehensive review of our service - it therefore only seems fair to let them tell much of the story of this case study.
On purchasing this property, the [existing] “small, leaking conservatory,” as our customer described it, simply “had to go.”
The customer conducted a lot of internet research into conservatory companies but were lucky to find their neighbours just up the road were currently having a David Salisbury orangery fitted. From "very close observation of their experience," they were very much encouraged to contact David Salisbury.
Our experienced sales designer Simon Phipps visited the customer in their new home to discuss the design brief. This was the first property this couple had purchased so Simon listened attentively and used his detailed product and industry knowledge to provide simple, easy-to-understand explanations.
A subtle shade of Raw Hessian, from David Salisbury’s own unique colour palette, was chosen in particular to complement the light Bath stone of the existing property.
The project itself was expertly co-ordinated by our Senior Project Manager Mike Chinn who, according to the customer, was "an individual with seriously deep no-nonsense knowledge of the trade." Assigning a dedicated David Salisbury project manager to each and every orangery or garden room project we undertake is just one of many added value features of our service and a key point of difference to many other suppliers in the industry.
The installation of this conservatory was undertaken in often freezing conditions by a team of "professionals with a passion for excellence."
Our designer Simon returned to visit our customer to take the photos for this case study. They "could not be happier" with their bespoke David Salisbury conservatory which was completed in "exemplary fashion" and perfectly complements the rear of their Edwardian home.
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