Our orangery and conservatory build process is all about your peace of mind. Taking responsibility for every aspect of the planning and installation process, we anticipate your needs and keep you informed at regular intervals along the way.
One of our Regional Contracts Managers will oversee your installation, working in close co-ordination with our installers on site.
Management of Your Installation
Your appointed Regional Contract Manager will be your main point of contact and will have the necessary technical expertise to oversee every part of our installation. Each member of our expert team is highly trained and comes with the experience of working on a wide variety of sites and different types of building projects.
…it also matters that you have someone like Mike Chinn ‘making it all happen’ on the ground – professionalism personified.Customer in Bath, Somerset
You will also be assigned a Customer Account Manager, based at head office. As they are office based, our full Customer Service team is readily available to respond to anything you may need and can be reached by phone or e-mail throughout the working day.
Thank you for your excellent management of our installation. It was always very reassuring to know that you were on hand to deal with any queries, and you always did so promptly and efficiently. It was very much appreciated…Customer in Penarth, Glamorgan
Orangery & Garden Room Installation
Our buildings are so well designed that they are installed with surprising speed and little fuss. Unlike most orangery and conservatory suppliers, we never pre-assemble our buildings. Designed to fit together perfectly, the first time they’re assembled is on site.
We ensure your home and garden are carefully protected and keep the installation area clean and tidy, at the end of every working day.
Your contract manager and customer service representative are contactable at all times to answer your questions and ensure you are well looked after and any questions or concerns you might have are clearly addressed.