One of our Regional Contracts Managers will oversee your installation, in close co-ordination with our installers on site.
Our working method is all about your peace of mind. Taking responsibility for every aspect of the planning and installation process, we anticipate your needs and keep you informed every step of the way.
Your Regional Contract Manager will be your main point of contact and will have the necessary technical expertise to oversee every part of our installation. Each member of our expert team is highly trained and comes with the experience of working on a wide variety of sites and different types of building projects.
You will also be assigned a Customer Account Manager, based at head office. As they are office based, each member of this team is readily available to respond to anything you may need and can be reached by phone or e-mail throughout the working day.
Our buildings are so well designed they go up with surprising speed and little fuss. We ensure your home and garden are carefully protected, and keep the installation area clean and tidy. Your contract manager and customer service representative are on hand at all times to answer your questions and ensure you are well looked after.
Here are some recent customer testimonials, describing our contract management service:
“…it also matters that you have someone like Mike Chinn ‘making it all happen’ on the ground - professionalism personified.” Customer in Bath, Somerset. Read this Review in full via our Facebook Reviews page.
“…John Halliwell – thank you for your excellent management of our installation. It was always very reassuring to know that you were on hand to deal with any queries, and you always did so promptly and efficiently. It was very much appreciated...” Customer in Penarth, Glamorgan. Read this Review in full via our Review Centre listing.