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Our Customer Service Team

steve carpenter photo

Stephen Carpenter

Installations Manager

Steve is responsible for our installations department and all aspects of health and safety in business; including our offices and factory in Highbridge and all of our construction/installation sites. This includes the management of day to day H&S of all employees, relaying up to date information and legislation changes to our factory team leaders, project managers, surveyors and fit teams.

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Helen Salisbury

Customer Service Manager

Helen worked for the company in customer services and sales for four years up until 2007 when she left to be a full time mum.
She returned to the customer service team in November 2016 and was promoted to Customer Services Manager in April 2017.

Photo of Chloe Power

Chloe Power

Customer Account Manager

Chloe joined David Salisbury in August 2017, having worked in the industrial door industry from 2014-2016 covering South Wales, Bath and Bristol dealing with national accounts such as Boots, John Lewis, Waitrose, ASDA.
She has extensive customer services experience, working previously with both retail and trade customers and is already adding value to the busy David Salisbury Customer Services team.

Amy Cheeseborough

Amy Cheeseborough

Customer Account Manager

Amy joined David Salisbury in November 2017 as a Customer Account Manager.  With her previous background as a graphic designer in the design and print industry, she is well used to building and managing customer relationships.
Whilst Amy enjoys dealing with clients on a one-to-one basis, she also thrives on managing multiple projects.  As the latest member of the Customer Service Department, she is excited to be part of the David Salisbury team.

Photo of Matthew Baldock

Matthew Baldock

Customer Account Manager

Matthew joined David Salisbury in January 2020 in the role of Customer Account Manager. Following extensive experience in the card payments industry, working with high profile clients on their contactless and mobile payments options including Stagecoach and EuroTunnel, Matthew brings with him a strong blend of customer service, communication and account management skills, which will allow him to hit the ground running – essential elements with the strength of our Order Book after 2019’s strong sales performance.
With a previous background in Sports & Exercise Science, Strength & Conditioning and Personal Training, Matthew is looking forward to adding even more energy to our ever-busy Customer Service & Installations Department. Outside of work, when not spending time with his family, he enjoys keeping fit, cycling both on and off-road and watching rugby.
3 things about Matt:
• Likes: Merano, north east Italy, I’d love to retire there.
• Dislikes: Losing
• Fact: I once qualified for the British Freestyle Kayaking team.